Contact Us

Get in Touch

We are here to help. Whether you have a question about a product, need assistance with an order, or want to share feedback, our team is ready to assist you. Please use the information below to reach us, and we will respond as quickly as possible.

Customer Support

For all order-related inquiries, product questions, and general support:

• Email: support@hovumi.shop
• Response Time: Within 24 hours, Monday through Friday
• Hours of Operation: 9:00 AM – 6:00 PM EST, Monday through Friday

Order Inquiries

If you have a question about a specific order, please include the following information in your email so we can assist you quickly:

• Your order number (found in your confirmation email)
• The email address used to place the order
• A clear description of your question or concern
• Photos if applicable (for damaged or defective items)

Product Questions

Our product listings include detailed descriptions, specifications, and assembly information. If you still have questions about materials, dimensions, or compatibility, our team is happy to provide additional details. Please reference the product name or SKU in your inquiry.

Returns and Exchanges

To initiate a return or exchange, please visit our Returns and Exchanges page for step-by-step instructions. For return-related questions, contact us at support@hovumi.shop with your order number and reason for return.

Wholesale and Partnership Inquiries

For wholesale, bulk ordering, or partnership opportunities, please contact us at partnerships@hovumi.shop with details about your business and requirements.

Connect With Us

Stay updated on new arrivals, special offers, and home decor inspiration by following us on social media. We love seeing how you style our furniture in your homes, so feel free to tag us in your posts.

Mailing Address

Hovumi
Customer Service Department
support@hovumi.shop

We value your feedback and are committed to continuously improving our products and services. Thank you for choosing Hovumi for your home furnishing needs.